If you're watching on an Android TV, Fire TV or Fire TV Stick: If you continue to experience playback issues, please contact customer care.If the video is skipping, try stopping and restarting the video.If you are well above the recommended download speed, then force quit the SHOWTIME app from the device Settings and then reopen the app.If you are near the recommended download speed, make sure that other devices are not connected to the same network that you are using.Showtime recommends a download speed of at least 5 Mbps. Test your internet speed with an app such Mobile Speed Test.Check that your device is connected to Wi-Fi or a cellular network.If you're watching on an Android mobile phone or tablet or Fire Tablet/Kindle Fire: Be sure to go to my., manage subscriptions and click restart Showtime Subscription so that your SHOWTIME subscription is renewed at the end of the billing cycle.Sign back into SHOWTIME on the Roku device.Re-add the channel from the channel store and re-open the channel.Go to Roku Setting > System > System Restart.Remove the SHOWTIME channel by selecting it in 'My Channels,' pressing the * button and choosing ‘Cancel Subscription' then 'Remove Channel.’.We strongly recommend a downstream bandwidth of 5 Mbps or higher. Check that your device has an active high-speed internet connection.If you're watching on a Roku Streaming Player: Tap the home button once more and reopen the app. Locate the SHOWTIME app and swipe it upwards to force quit the app. Double tap the home button the screen will zoom out to a view of backgrounded apps. Closing and reopening the app: On Your iPhone, iPad, and iPod touch: Tap the 'Home' button to background the SHOWTIME app. We strongly recommend using the SHOWTIME streaming service app with a Wi-Fi connection. We adjust our stream based on your bandwidth. We recommend a downstream bandwidth of 400 Kbps or higher for iPhone and iPod touch and a downstream bandwidth of 800 Kbps or higher for iPad. The SHOWTIME app requires a Wi-Fi, 3G or higher connection. Check the type and speed of your internet connection.If you're watching on an iPhone, iPad or iPod touch: Try restarting the browser, and if that doesn't help try restarting the computer.Check that any antivirus software or firewalls are not blocking content playback.If you have other browsers or browser tabs open, try closing them and see if that improves performance. Check that no other bandwidth or memory intensive applications are running.For the best experience, we recommend a downstream bandwidth of 5 Megabits per second (Mbps) or higher. If you're watching Showtime on a web browser on your computer:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |